Account, Newsletter & Discounts
Keine passende Frage. Schreib uns an hello@nbhdcollectibles.com.
Customer account, order status, newsletter and promotions.
Do I need an account?
No, you can check out as a guest. With an account you see all orders and shipping status in one place and do not have to re-enter your address.
Where do I see my order status?
In your account under “Orders” or via the link in your order confirmation. Once shipped, the tracking link is there too.
What does the newsletter give me?
New drops, restocks and promotions first, plus 10% off your first order with code WILLKOMMEN10. Unsubscribe any time via the link in every email.
I did not receive an order confirmation.
Check your spam folder and make sure the email address was spelled correctly. If nothing arrives, contact us and we resend it.
How do I change my address?
Before shipping: email us with order number and new address. In your account you can edit saved addresses any time.
How do I delete my account?
Send a short email to hello@nbhdcollectibles.com from the account's address. We delete it within a few business days; legal retention periods for invoices remain unaffected.